Below
are some of our most frequently asked questions about our ordering process. If
you do not see your question answered below, please contact
us and a customer care representative will answer you as soon as possible.
Doggy Deli accepts payment through Paypal,
the convenient online payment system that lets you pay securely with Visa,
MasterCard, Discover, Amex, or through your checking account.
SIMPLE! During checking out, paypal.com will
prompt you to enter your credit card information. Click on the Checkout button and away you go to a
few quick and easy steps for payment. We only use the most trusted of credit
card services and WE pay all credit card processing fees ourselves.
Orders will be processed and shipped within two business days. Orders are
shipped on Monday through Wednesday to ensure two day delivery. Orders received on
Thursday through Sunday or a holiday will be processed the following business
day.
Due to the nature of our products, all orders will
be shipped USPS Priority mail and will arrive in 2-3 days. Shipping
charges listed below:
Order Weight:
Shipping
Cost:
Up to 1 Lb.
$4.60
1.1 - 2 Lbs.
$5.35
2.1 - 3 Lbs.
$6.85
3.1 - 4 Lbs.
$8.35
4.1 - 5 Lbs.
$9.85
5.1 - 6 Lbs.
$11.35
6.1 - 7 Lbs.
$12.85
7.1 - 8 lbs.
$14.35
8.1 - 9 Lbs.
$15.85
9.1 - 10 Lbs.
17.35
Over 10 Lbs.
FREE
(Please
call in order to receive free shipping.)
All of the
shipping rates listed above apply to orders shipped within the continental
United States ONLY. We will ship to Hawaii, Alaska, and Canada but the shipping cost may be higher than those listed above.
To order in these markets, please contact us
and include your order and zip code. We will promptly respond with your
total, including shipping.
Michigan residents are subject to 6% sales tax on all orders.
We offer our customers a 10-day return or exchange policy on our products.
Shipping fees are non-refundable when returning products to us. When
returning or exchanging products, it is not necessary to ship priority mail.
We will pay for the priority mail cost if your
return is the result of any incorrect
shipments made by Doggy Deli. If your return is for any other
reason than stated above, the customer is required to pay for the return of
shipment.
You
understand and agree that the owners of this site shall not be liable for any
direct, indirect, incidental, consequential or exemplary damages, including but
not limited to, damages for loss of profits, data or other intangible losses
(even if the owners of this site have been advised of the possibility of such
damages), resulting from the use or the inability to use the product(s) and or
service(s) or any misuse of the product(s) and or service(s) in a manner not in
accordance with their intended use.
Doggy Deli looks forward to
serving your pet pampering needs while making your shopping experience with us a
paw-leasant one!
Our specially made carrot cake shows your furry loved one how much you
care. Place order.
